Get the Skills to Become a Healthcare Administrative Professional
4-Year* Healthcare Services Administration (BBA) Degree Program in White Plains, NY
Healthcare Services Administration professionals ensure that healthcare organizations operate efficiently and effectively, managing resources and streamlining processes to provide the best patient care.
Attain your BBA degree in Healthcare Administration and change the trajectory of your career!
The best way to see if the College of Westchester is the right fit for you is to attend an online or in-person information session. You’ll get a true feel for what it’s like to be a part of the CW community. Schedule an information session now or Get more info.
Becoming a Qualified Healthcare Services Administration Professional
The Bachelor’s degree in Healthcare Administration is designed to prepare individuals to develop, plan and manage medical and health services within various healthcare facilities. This Healthcare Administration degree program includes instruction in healthcare management, public policy, law and ethics, long term care administration, and healthcare delivery both in the United States and abroad.
The focus on long term Healthcare Services Administration will also prepare students to work in numerous organizations and health systems. Students will receive instruction in the current healthcare system including managed medical and health services care and the delivery of care to a growing aging population.
Learning isn’t one-size-fits-all. CW offers flexible options to match your learning style and schedule, including Day Flex, Evening Flex, and Online formats. With personalized support and career-focused instruction, students can learn the way that works best for them while staying on track toward their goals.
This program is offered in both online and in-person learning formats. If you are interested in online learning, click here>>
Program Learning Objectives
- Understand and utilize the technical language common in healthcare organizations including those that pertain to the areas of basic science, clinical science, and regulatory affairs
- Evaluate effective methodologies and processes related to the management of a medical office, including programming, financial
management, and human resources. - Analyze the governing structure of healthcare organizations including the role of the governing board, administrators, risk
management, and committees. - Interpret and apply legal and ethical principles across the health care continuum.
- Demonstrate a basic understanding of relevant federal and state health policy issues.
Is a Career in Health Services Administration Right for You? Take the CW “Health Services Administration College and Career Readiness Quiz”
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Healthcare Administration Courses
| Course No. | Course Title | Semester Credits |
|---|---|---|
| MED101 | Introduction to Healthcare Practices » | 3 |
| This course provides an overview of the healthcare industry and the foundational practices that support healthcare delivery. Students
will explore the structure of the U.S. healthcare system, various healthcare settings, and the roles of key departments and professionals within healthcare organizations. Emphasis is placed on patient flow, communication, healthcare regulations (including HIPAA), and the use of health information systems. By the end of the course, students will understand how healthcare organizations operate and how different components work together to support safe, efficient, and patient-centered care.
Number: MED101 Credits: 3.00 Type:Health Professions |
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| MED103 | Medical Terminology » | 3 |
| Students will be introduced to the foundation of medical terminology through a thorough study of the roots, prefixes, and suffixes which form medical language. Students will also learn the vocabulary used in various medical specialties. Spelling, definitions, and pronunciation are stressed.
Number: MED103 Credits: 3.00 Type: Health Professions |
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| MED111 | Healthcare Law and Ethics » | 3 |
| This course will introduce for discussion a variety of ethical issues that healthcare professionals may encounter during the course of their careers. Emphasis will be placed on the importance of ethical and professional behavior in the healthcare workplace. In depth discussions, textbook assignments and role playing will provide guidance to students in how to successfully manage patient relationships, protect patient privacy in compliance with the Health Insurance Privacy and Accountability Act as well as understand the distinct job responsibilities of the myriad of employees who comprise the typical healthcare organization. Students must receive a minimum grade of a “C” (70%) to continue. Students may receive a grade of D (60-69%) but will be required to repeat the course.
Number: MED111 Credits: 3.00 Type: Health Professions |
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| MED201 | Introduction to Medical Coding » | 3 |
| This course will provide students with an introduction to the historical development of medical nomenclature and classification systems including ICD-9-10-CM, CPT-4 and HCPCS coding. This course concentrates on the coding of diseases, evaluation and management procedures, diagnostic and operative procedures and abstraction of clinical diagnostic data from source documentation in order to produce optimal reimbursement when filing claims with third party payers. Also included in this course will be an overview of the medical billing cycle including coverage of Hospital Billing Applications. In accordance with new federal regulations effective January, 2014, students will be introduced to ICD-10.
Prerequisites: MED103 or permission of Chair Number: MED201 Credits: 3.00 Type: Health Professions |
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| MED203 | Advanced Medical Coding » | 3 |
| This course will leverage and build upon the skills acquired in Introduction to Medical Billing and Coding and concentrates on application of coding skills and analyzing operative reports and consultation notes. These reports and other cases simulate real world out-patient clinical and hospital ICD-9-10, CPT, and HCPCS. Included will be the application of learned skills to EOB denial analysis, collection procedures, and the appeals processes as well as the study of Electronic Records Management.
Prerequisites: MED201 or permission of Chair Number: MED203 Credits: 3.00 Type: Health Professions |
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| MED206 | Hospital Reimbursement » | 3 |
| This course provides an introduction to hospital reimbursement methodologies. The course will focus on basic reimbursement methodologies for inpatient settings, including Medicare acute and skilled inpatient reimbursement guidelines, Prospective Payment Systems, relationship between coding and Diagnosis Related Groups (DRGs) assignment and coding compliance.
Prerequisites: MED201 Number: MED206 Credits: 3.00 Type: Health Professions |
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| MED208 | Administrative Medical Practices » | 3 |
| This course will provide the groundwork for understanding the rules and responsibilities of allied health care providers in an administrative role. The course will cover topics such as electronic health records management, written and oral communication skills, understanding the complexity of the health insurance industry, scheduling and monitoring patient appointments, and the overall administrative duties that impact a health care facility.
Prerequisite: MED103 Students must receive a minimum grade of a “C” (70%) to continue. Students may receive a grade of D (60-69%) but will be required to repeat the course. Number: MED208 Credits: 3.00 Type: Health Professions |
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| MED212 | Medical Billing » | 3 |
| The aim of the course is to provide the laboratory experience for students to demonstrate clinical competencies applicable to all medical disciplines. Students will be able to demonstrate skill and competence in the following areas: Lab Equipment and Safety, Infection Control and Asepsis, EKG, Microbiology, Urinalysis and Pregnancy Testing, Fecal Occult Blood (Hemoccult) test, Vital Signs, Pain Assessment, Visual Screening, Hearing Examination, Surgical Instrumentation, Patient Examination and Preparation, Pulmonary Function Treatment and Testing, and Medical History.
Pre- or Co-requisite: MSC207 Prerequisites: MSC126 and MSC131. Students must receive a minimum grade of C (70%) to continue on to MSC301 Practicum. Students are expected to pass the written portion of the final with a minimum score of 70% to be eligible to take the practical exam. Students may receive a grade of D (60-69%) but will be required to repeat the course. Number: MSC212 Credits: 3.00 Type: Health Professions |
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| MED215 | Health Information Technology » | 3 |
| This course introduces students to the health information management profession, the health information department and the health record. Basic concepts and techniques covered will include health record content, assembly, analysis, control, storage, retention, retrieval, form design and control, indices and registers, and filing systems for both paper and electronic health records.
Prerequisites: MED208 & GEN115 or permission of Chair Number: MED215 Credits: 3.00 Type: Health Professions |
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| HCA310 | US Healthcare » | 3 |
| This course looks at the US healthcare system and the services needed to care for the United States population. This course explores the history, development, structure and current forces that have transformed the healthcare delivery system. Topics may include health insurance, physician practice and payment, ambulatory care and alternative delivery systems, mental health and long term care, hospital services and DRGs, doctor-patient relationship, medical technology, and the future of the US healthcare system.
Prerequisites: MED103 or permission of the Chair Number: HCA310 Credits: 3.00 Type: Allied Health |
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| HCA320 | Global Healthcare Delivery Systems » | 3 |
| This course serves as an introduction to economic, financial and accounting concepts for healthcare providers. Emphasis will be on the market mechanism of supply and demand of health services, budgeting practices, financial statement analysis, and the influence of third party payers on the revenues and costs of healthcare delivery systems.
Prerequisites: Junior-level standing or permission of the Chair Number: HCA320 Credits: 3.00 Type: Allied Health |
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| HCA330 | Healthcare Economics and Finance » | 3 |
| This course serves as an introduction to economic, financial and accounting concepts for healthcare providers. Emphasis will be on the market mechanism of supply and demand of health services, budgeting practices, financial statement analysis, and the influence of third party payers on the revenues and costs of healthcare delivery systems.
Prerequisites: Junior-level standing or permission of the Chair Number: HCA330 Credits: 3.00 Type: Health Professions |
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| HCA340 | Managed Care » | 3 |
| This course presents an overview of major issues related to the design function management regulation and evaluation of health insurance and managed care plans. Provides a firm foundation in basic concepts pertaining to private and public sector health insurance/benefit plans both as provided by Medicaid and Medicare. Key topics include provider payment, accountability, cost containment and public policy. Students will also analyze and compare insurance plans for profit and not for profit organizations.
Prerequisites: Junior-level standing or permission of the Chair Number: HCA340 Credits: 3.00 Type: Health Professions |
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| HCA350 | Human Resource Management in Healthcare » | 3 |
| The Human Resource Management function is an important healthcare administrative skill set. The recruitment of trained and credentialed healthcare professionals and staff is a primary job responsibility of healthcare administrators. While human resources is a complex discipline, healthcare administrators need to have strong working knowledge of organizational development, training, and performance management, employee and labor relations, selection and recruitment and compensation and benefits. As such, this course will emphasize the strategic role of human resources and the influence of legal compliance on this business activity.
Prerequisites: Junior-level standing or permission of the Chair Number: HCA350 Credits: 3.00 Type: Health Professions |
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| HCA420 | Long Term Care Administration » | 3 |
| This course describes long-term delivery programs designed to meet the special needs of seniors. It will review care and service systems from the perspective of an aging population including the physiological and psychological changes common among seniors. The purpose of this course is to acquaint students with the dynamic field of long term care. This course helps students examine the issues, challenges, and dilemmas confronting long term care management and others in the field of long term health services.
Prerequisites: Junior-level standing or permission of the Chair Number: HCA420 Credits: 3.00 Type: Health Professions |
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| HCA440 | Legal and Ethical Management of Health Information » | 3 |
| Students discover and discuss local, state, and federal laws, regulatory mandates, healthcare policies and practices relative to health information. Students will be introduced and explore the concepts of confidentiality, ethics, healthcare legislation, and regulations related to the maintenance and use of health information.
Prerequisites: Junior-level standing or permission of the Chair Number: HCA440 Credits: 3.00 Type: Allied Health |
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| HCA470** | BBA Health Care Administration Internship » OR | |
| THIS COURSE IS FOR DAY DIVISION STUDENTS – GROUND PROGRAM ONLY The Internship is a capstone course involving the culmination project in the Healthcare Services Administration BBA program. It will provide students an opportunity to demonstrate they have achieved the goals for learning established within the program. The Internship course integrates coursework, knowledge, skills, and practical learning to enable the student to demonstrate a broad mastery of learning across the curriculum for future employability and further career advancement. Prerequisites: The internship course must be taken in the final two semesters of a student’s degree program. Number: HCA470 Credits: 3.00 Type: Health Professions |
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| HCA480 | Health Administration Capstone Course » | 3 |
| (ONLINE PROGRAM ONLY) This course brings together many of the theories and applications introduced throughout the BBA in Health Administration program. The course affords students the opportunity to apply all of the acquired knowledge and skills necessary for them to perform effective managerial applications relative to the health care field. Students will review various case studies, perform comparative analyses, and conduct field research to examine the challenges facing healthcare decision making based on an individual’s socioeconomic status. An individual’s socioeconomic status may include the administration of care for the aging population. Prerequisites: The Capstone course must be taken in the final four terms of an Online student’s degree program. Number: HCA480 Credits: 3.00 Type: Allied Health |
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| PHL301 | Public Health & Society » | 3 |
| This course explores the intersection of public health and societal issues. Students will examine the social determinants of health, the impact of the climate crisis, environmental health, and the emergence and reemergence of diseases. The course will also cover topics such as drug use, tobacco, vaping, alcohol use, gun violence, suicide, mental health, chronic diseases, and the COVID-19 pandemic.
Prerequisites: Junior-level standing Number: PHL301 Credits: 3.00 Type: Public Health |
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| BUS123 | Human Resources Management » | 3 |
| Provides the foundation for the contemporary theory and practices relating to the management of people through a behavioral approach. Major attention is devoted to the process of personnel procurement, development and maintenance of human resources. This includes sound practices in selection, training, motivation and compensation of employees.
Number: BUS123 Credits: 3.00 Type: Business Administration |
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| BUS276 | Customer Relation in Healthcare » | 3 |
| This course explores customer relations in the healthcare industry from a business and management perspective. Students will examine strategies for delivering high-quality, patient-centered service while supporting organizational efficiency and performance. Topics include communication, professionalism, cultural competence, ethical practices, leadership, team dynamics, conflict resolution, and service quality improvement.
Number:BUS276 Credits: 3.00 Type:Business |
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| ACC122 | Intorduction to Spreadsheet Applications » | 3 |
| Introduction to Spreadsheet Applications l provides students with foundational spreadsheet skills using Microsoft Excel in a Windows
environment. Students learn how to organize, analyze, and present information using worksheets, formulas, functions, charts, and
data analysis tools. Through hands-on activities and real-world scenarios, students develop practical skills for managing data, solving
problems, and communicating information effectively in academic, personal, and workplace settings.
Number: ACC122 Credits:3.00 Type:Accounting |
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| Total Major-Related Credits | 63 | |
| *MSC111 course satisfies the General Education requirements. | ||
| ** Evening Division students taking their Health Care Administration Internship (HCA470) will take this over two terms. This course is broken into two courses as listed below: HCA470A Preparation Workshop for BBA Health Care Administration Internship HCA470B BBA Health Care Administration Internship |
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| Course No. | Course Title | Semester Credits |
|---|---|---|
| GEN105 | Transformative Learning » | 3 |
| This course will introduce students to the value of change, personal growth, and transformation. Students will engage in activities designed to stimulate reflective thinking, create a positive personal outlook, and foster “behaviors of success.”
Number: GEN105 Credits: 3.00 Type: General Education |
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| GEN108 | Introduction to Artificial Intelligence » | 3 |
| This course provides an overview of the fundamental concepts in Artificial Intelligence (AI). It introduces students to the history of AI, its applications, and its future. The course will cover topics such as problem-solving, knowledge representation, planning, machine learning, and ethical considerations in AI. No prior knowledge of AI is required
Number: GEN108 Credits: 3.00 Type: General Education |
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| GEN109 | Introduction to Digital Technologies in the Workplace » | |
| This introductory course is designed to provide students with a foundational understanding of digital technologies and their role in today’s academic, professional, and personal environments. Students will explore basic computer concepts, common workplace technologies, digital communication tools, and responsible technology use. Emphasis is placed on building confidence with essential digital skills, including file management, keyboarding, internet research, email etiquette, and introductory use of Microsoft Office applications such as Word, PowerPoint, and Excel. Students will also examine important topics related to cybersecurity, online safety, ethical technology use, and emerging digital trends including artificial intelligence and cloud computing. The course prepares students to successfully navigate and adapt to technology-rich learning and workplace environments.
Number:GEN109 Credits: 3.00 Type:General Education |
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| GEN115 | Digital Technologies in the Workplace » | 3 |
| The objective of this course is to familiarize students with digital technologies as they are being used in the workplace
today, and explore how emerging technologies are likely to continue to evolve. Students will be exposed to digital technology fundamentals to better position them to readily adopt common workplace technologies. Students will also learn about security concerns, ethical considerations, digital communications etiquette, and other important concepts related to the use of digital technologies.
Number: GEN115 Credits: 3.00 Type: General Education |
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| GEN125 | English Composition I » | 3 |
| In this course, students develop their reading comprehension and written communication skills. Different styles of writing are examined as students develop writing proficiency through practice in planning, outlining, drafting, revising and editing. In addition to regular class meeting times, Day Division students are required to participate in a ten-week Writing Lab component which counts as ten percent of the grade for English Composition. For the Day Division,
the Writing Lab is graded as Pass or Fail.
Note: Writing Lab is not required in the Evening division or for fully online programs. Prerequisite: Proficiency Examination and/or ACE108. Number: GEN125 Credits: 3.00 Type: General Education |
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| GEN127 | English Composition II » | 3 |
| This course builds on skills developed in English Composition I by presenting additional writing styles and helping students further refine their writing skills. Research skills and MLA documentation are also introduced. In addition to regular class meeting times, Day Division students are required to participate in a ten-week Writing Lab component which counts as ten percent of the grade for English Composition. For the Day Division, the Writing Lab is graded as Pass or Fail.
Note: Writing Lab is not required in the Evening division or for fully online programs. Prerequisite: GEN125 or permission to waive Number: GEN127 Credits: 3.00 Type: General Education |
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| GEN129 | Essentials of Public Speaking » | 3 |
| Communication skills require good speech habits. Therefore, this course covers organization of thoughts, voice control, diction and presentation of ideas to a variety of audiences. The art of listening is also studied. Emphasis will be placed on a series of oral presentations in order to acquire and reinforce these skills.
Number: GEN129 Credits: 3.00 Type: General Education |
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| GEN157 | Statistics » | 3 |
| This course offers an introduction to basic statistical theory and application. Topics to be discussed in detail include: sampling procedures; finding mean, median and mode; finding the variance and standard deviation; graphing histograms and bell curves. This course also illustrates how statistics are used in the business world as well as in the media and the benefits and drawbacks of statistical information.
Prerequisite: Proficiency exam and/or ACE106 or permission to waive. Number: GEN157 Credits: 3.00 Type: General Education |
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| GEN250 | Ethics and Professionalism » | 3 |
| This course will introduce the student to the moral principles and standards that guide behavior in today’s complex society and business. The definition and application of moral philosophies are used to explore ethical decision-making using a case study approach. Economic, legal, and social dimensions are explored along with interpersonal relationships and the development of morality within individual thinking.
Number: GEN250 Credits: 3.00 Type: General Education |
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| GEN330 | Personal & Professional Development » | 3 |
| This course focuses on the adult years as a complex and extraordinarily variable process, rather than as an orderly sequence of predictable stages. Through experiential, interactive processes, this course will explore various theories and philosophies of adult physical, cognitive, and personality development. Attention will also be given to the larger social contexts and the adult’s experience as worker and learner.
Prerequisite: GEN305 Number: GEN330 Credits: 3.00 Type: General Education |
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| GEN421 | Business Communication and Research Methods » | 3 |
| This course will emphasize the necessary written, oral, and visual communication needed for today’s global business environment. The course is designed to provide a basic understanding of the importance of professionalism in the workplace, especially in the competitive business environment. Both interpersonal skills as well as research skills will be developed throughout the course. Throughout the semester, students will learn how utilizing creative skills and being flexible will be valuable in many career scenarios.
Prerequisite: Junior Level Status, or Permission of Chair. Number: GEN421 Credits: 3.00 Type: General Education |
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| GEN363 | Conflict, Communication and Resolution » | 3 |
| This course will examine how communication can be used to effectively resolve conflicts between people, organizations, and cultures. Conflicts resulting from differences in gender and ethnicity in the contexts of work and personal relationships will also be emphasized. The course will have an interdisciplinary emphasis through the use of cases from history, psychology, sociology, and current events.
Prerequisite: Junior Level Status or Permission of Chair. Number: GEN363 Credits: 3.00 Type: General Education |
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| Total General Education Credits | 33 | |
| Electives | ||
| Open Electives (5) | 15 | |
| Total Elective Credits | 15 | |
120 CREDITS REQUIRED FOR GRADUATION
Is a Rewarding Career as a Healthcare Administrative Professional Right For You? Get More Info…
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Frequently Asked Questions
*Program length when completed in normal time.