Career Opportunities

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college in White Plains, is seeking a full-time College Bursar.  The Bursar is responsible for the overall administration, oversight, and integrity of the College’s student financial services and bursar operations. Bursar provides leadership for Return to Title IV (R2T4), 1098t processing, student billing, payment processing, account management, refunds and related financial services while ensuring compliance with institutional policies, federal and state regulations, and applicable accounting standards.

The Bursar works collaboratively with Finance, Financial Aid, Admissions, the Registrar, Information Technology, and other campus departments to ensure accurate and timely student account services. This is a hybrid position that offers the flexibility to work remotely two days per week.

 Essential Duties and Responsibilities

• Provide leadership and strategic direction for the Bursar’s Office and student financial services operations.
• Oversee the accurate and timely billing of tuition, fees and other student-related charges.
• Work closely with Associate Director of Student Accounts in establishing and maintaining procedures for the collection and processing of student payments, electronic payments, payment plans, refunds, credits and student account reconciliation.
• Monitor student accounts and ensure accurate reconciliation of billing transactions, deposits, refunds, and outstanding balances.
• Ensure compliance with applicable federal, state, and institutional requirements governing student accounts and financial transactions.
• Prepare drawdowns of federal and state  funds and return funds within the regulated timeframes and project cashflow for CW CFO.
• Develop, implement, and maintain policies and procedures that promote efficient, consistent, and student-centered financial services.
• Collaborate with Financial Aid to ensure accurate application of scholarships, grants, loans, and other financial assistance to student accounts.
• Work closely with the Registrar, Admissions, Finance, and other departments to resolve account discrepancies and improve business processes.
• Oversee the preparation of financial reports, reconciliations, and analyses related to student accounts and bursar operations, specifically completion of federal and state required reports and assistance with annual audits and potential program reviews from fed/state.
• Maintain appropriate internal controls and safeguard student and institutional funds.
• Monitor cash receipts and ensure timely deposits and accurate accounting of funds.
• Coordinate the annual billing cycle, including tuition and fee assessment, payment deadlines, and related communications.
• Review and recommend tuition, fee, billing, and payment policies and procedures as appropriate.
• Supervise, train, and evaluate Bursar’s Office staff and promote a professional, service-oriented work environment.
• Respond to complex student account inquiries and resolve escalated financial issues in a fair, professional, and confidential manner.
• Participate in institutional committees and projects involving enrollment, finance, technology, financial aid, and student services.
• Identify opportunities to improve processes, technology, reporting, and the overall student financial experience.
• Perform other duties and special projects assigned by the appropriate senior administrator.

 Required Qualifications

• Bachelor’s degree in accounting, finance, business administration, higher education administration, or a related field.
• Five or more years of progressively responsible experience in Title IV higher education regulatory environment, NYS HESC and NYSED environment, student accounts, bursar operations, accounting, or a closely related area.
• Familiarity with federal financial aid regulations and the intersection of financial aid and student accounts.
• Demonstrated knowledge of student billing, accounts receivable, payment processing, financial reconciliation, and collections.
• Strong understanding of financial controls, confidentiality requirements, and applicable higher education regulations.
• Demonstrated supervisory or management experience.
• Excellent analytical, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and meet critical deadlines in a complex institutional environment.
• Strong proficiency with Microsoft Office, particularly Excel, and experience working with financial or student information systems.

 Knowledge, Skills, and Abilities

The successful candidate will demonstrate:

• Strong leadership and staff management abilities.
• High degree of accuracy, integrity, and attention to detail.
• Excellent financial and analytical judgment.
• Ability to interpret and apply complex policies and regulations.
• Ability to communicate financial information clearly to individuals with varying levels of financial knowledge.
• Discretion and sound judgment when handling confidential student and financial information.
• Ability to build effective working relationships across academic and administrative departments.

Annual Salary Range:  $66,300 – $80,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send cover letter, resume and salary requirements to dsmith@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college in White Plains, is seeking a full-time Admissions Counselor for High School in our Admissions department.  The Admissions Counselor for High School is responsible for recruiting and enrolling high school students through a combination of field-based recruitment and direct admissions counseling. The Counselor develops relationships with assigned high schools, generates prospective student inquiries through presentations and outreach, and works directly with those students and families throughout the admissions process

This is a full-cycle recruitment role. The Admissions Counselor for High School is accountable for assigned recruitment activity and enrollment goals, from developing high school relationships and generating inquiries through interviews, applications, applicant engagement, enrollment, and start.

Working under the direction of the Assistant Director of Admissions for High School, the Counselor maintains an active presence in assigned schools while providing consistent, personalized follow-up with prospective students and families to achieve the College’s enrollment goals.

Qualifications:

• Bachelor’s degree required.
• Two to three years of related experience in higher education admissions, recruitment, consultative sales, customer service, or a comparable field.
• Strong communication, interviewing, relationship-building, and customer service skills.
• Strong public speaking and presentation skills with the ability to engage high school students, families, counselors, teachers, and administrators.
• Ability to establish rapport, understand student needs, and effectively communicate educational opportunities.
• Strong organizational and time-management skills with the ability to balance field recruitment and admissions responsibilities.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, social media, texting, and other communication platforms.
• Ability to use data and established performance metrics to manage recruitment activity and student pipelines.
• Bilingual English/Spanish preferred.
• Ability to travel throughout the College’s recruitment territory and work evenings and Saturdays as required.

Duties and Responsibilities:

High School Recruitment & Inquiry Generation

• Establish and maintain relationships with assigned public and private high schools throughout the College’s recruitment territory.
• Develop relationships with guidance counselors, administrators, teachers, and other key school personnel.
• Schedule and conduct classroom presentations, application days, workshops, information sessions, and other recruitment activities.
• Represent CW at college fairs, career events, and other high school programs.
• Generate prospective student inquiries and appointments through school-based recruitment activity.
• Meet established goals for school visits, presentations, inquiry generation, appointments, applications, and enrollments.
• Identify opportunities to expand CW’s presence within assigned schools and generate additional student engagement.
• Maintain accurate school profiles, contacts, calendars, visit reports, and recruitment activity within appropriate systems.

Student Recruitment & Admissions Counseling

• Contact prospective students and assess their interests, needs, and fit with The College of Westchester.
• Schedule and conduct admissions interviews with students and families.
• Present appropriate academic programs, career opportunities, scholarships, financial aid resources, and the overall CW student experience.
• Guide students through the application and admissions process.
• Maintain consistent communication and follow-up with prospective students and families from inquiry through enrollment and start.
• Serve as a primary point of contact for assigned applicants and coordinate required enrollment activities, including Financial Aid, registration, orientation, and other next steps.
• Recommend qualified applicants for admission and ensure required documentation is complete and accurate.
• Maintain accurate and timely CRM documentation of student communication, activity, status, and next steps.

Applicant Engagement & Enrollment Conversion

• Actively manage an assigned student pipeline and maintain momentum throughout the enrollment process.
• Achieve established individual activity, application, conversion, and enrollment goals.
• Identify students who have stalled or become disengaged and implement appropriate follow-up strategies.
• Build relationships with parents and other key influencers throughout the college decision process.
• Encourage applicant participation in Open Houses, Accepted Student events, scholarship programs, workshops, and other enrollment activities.
• Collaborate with Financial Aid, Admissions Operations, Academics, Advising, and other departments to help students overcome enrollment barriers.
• Maintain student engagement through the start of classes.

Team & Recruitment Support

• Work closely with the Assistant Director of Admissions for High School to execute the College’s high school recruitment strategy.
• Participate in regular pipeline, territory, activity, and performance reviews.
• Share school intelligence, recruitment opportunities, student feedback, and competitive information with the High School Admissions team.
• Collaborate with other Admissions Counselors to provide appropriate school coverage and support departmental enrollment goals.
• Participate in training, recruitment planning, and continuous improvement initiatives.
• Support Dual Enrollment, Jumpstart, scholarship initiatives, workshops, and other high school recruitment programs as assigned.

General Responsibilities

• Collaborative team member with a commitment to open cross departmental cooperation and communication; a commitment to the College’s mission and vision, a sense of service to the College’s diverse student population and all internal and external constituencies.
• Take personal accountability in working with human resources on matters such as benefits deadlines, timely submission of time worked and time off.
• Be an ambassador of good will in assisting with recruitment, retention and placement.
• Attend CW events including Commencement, employee and student events, student recruitment events, college wide events such as Quarterly Meetings, Honor Society Inductions Ceremonies, etc.
• Uphold and model the CW Way philosophy in all interactions.
• Perform other duties as assigned.

Annual Salary Range:  $66,300 – $73,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college in White Plains, is seeking a full-time Admissions Enrollment Recruiter to work in our Admissions department. The Admissions Enrollment Recruiter assists qualified prospective students through the admissions process in an efficient, professional and supportive manner using best practices in recruiting and compliance. All Admissions Enrollment Recruiters set campus visits or remote appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding programs and services in order to assist potential students in identifying the CW program that will best meet their needs. Ultimately, the Admissions Enrollment Recruiter will assist the College in reaching its qualitative and quantitative enrollment objectives. The hours include some evenings and fractional Saturdays. Bilingual Spanish a plus.

Responsibilities include:

• Make outbound calls/texts to prospective students who have expressed an interest in the College in order to schedule advisement appointments.
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals.
• Provide excellent customer service through professional, consistent and effective outreach and engagement.
• Represent the College both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
• Attend all admissions department meetings and training sessions.
• Accurately account for all prospective student inquiries and applicants and required admissions activity associated with these prospects.
• Complete daily activity reports.
• Ensure that all enrollment paperwork is completed accurately and in a timely manner.
• Keep all required reports current and accurate, including information stored in a student information data system.
• Adhere to a strict code of ethics and comply with all College of Westchester policies and procedures, State and Federal laws and accrediting body regulations.
• Network and build strong relationships to generate personally developed referrals.
• Work collaboratively with other departments to ensure student success and satisfaction.
• Assist in the planning and implementation of on-campus events and programs for groups and individuals.
• Other duties as assigned.

Requirements:

• Minimum of a Bachelor’s degree required.
• Passionate about helping others achieve their educational and career goals.
• 3-5 years of successful experience in recruitment, sales or other related field preferred.
• Excellent customer service skills; to include the ability to effectively follow up and follow through.
• Effective computer skills. Experience with CRM systems a plus.
• Ability to work well with and mentor others.
• Effective oral and written communication skills.
• Demonstrated ability to work effectively both independently as well as part of a team.
• Must be able to work some evenings and rotating fractional Saturdays.
• Bilingual – English/Spanish a plus.

Annual Salary Range:  $66,300 – $73,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree and Baccalaureate degree-granting college, is seeking a part-time Administrative Assistant to work in our Admissions Department during the evenings from 5:00 – 8:00 p.m. Monday through Thursday, and Saturdays from 8:30 a.m. to 2:00 p.m. This position provides administrative support to the department as directed by the Admissions Operations Manager.

Duties and Responsibilities:

• Front Desk/receptionist duties
• Answer and transfer calls
• Welcome and announce visitors to the college
• Update student information in student database
• Provide general administrative support to supervisor and department members
• Organize, upload and scan data
• Special projects, when assigned
• Assist with student events, such as:  Open Houses, Scholars Award Reception, student social events, etc.
• Other duties as assigned

Job Requirements:

• Associate’s Degree Required, Bachelor’s preferred.
• Proficiency with Microsoft Office suite, Google Docs, chat, and texting required
• A minimum of one year of administrative support experience required
• Knowledge of CRM systems preferred
• Ability to work with students and with employees at all levels of the organization
• Excellent organizational skills, time management skills and attention to detail
• Excellent verbal and written communication skills and customer service skills
• Must be able to handle confidential information
• Must be flexible with covering other time shifts when needed

Hourly Range for this part-time position:  $17.00 – $20.00 per hour

Benefits Offered for Part-time employees may include: 401(k) retirement plan (must meet annual hours for eligibility), and NYS sick leave (up to 56 hours annually)

Please send cover letter, resume, and desired hourly rate to Admissionscandidates@cw.edu.  Only complete applications will be considered and only those candidates selected for an interview will be contacted.  No phone calls please.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college in White Plains, is seeking a full-time Student Services Operations Manager.  Reporting directly to the Vice President of Student Services and Retention, the Student Services Operations Manager oversees key administrative processes, workflow systems, compliance practices, and cross-departmental coordination that support student success from enrollment through graduation.

In addition to leading operational efficiency and technology-driven workflows (JotForm, Microsoft Office Suite), this role plays a central part in coordinating and finalizing compliance-related publications and institutional documents, including the College Catalog, Student Handbook, and standardized student communications that ensure regulatory alignment and institutional consistency.

Qualifications:

• Minimum of a Bachelor’s degree; preferably a Master’s degree.
• Experience in higher education environment.
• Expertise with Microsoft Office Applications suite.
• Excellent follow-through, verbal and written communication skills.
• Strong attention to detail.
• Strong organizational skills.
• Ability to work independently and collaboratively.

Duties and Responsibilities:

• Ensure that all processes are efficient and student centric.
• Ensure all student services operations comply with institutional policies relevant to federal, state, and accreditation regulations.
• Assist VP with all administrative and secretarial tasks associated with the compilation of all student affairs related materials such as preparation of renewal of success coach’s contracts, reports, standardized official electronic outreach to students, catalog and student handbook.
• Assist with concierge’s functions.
• Assist with Student Life functions.
• Participate in All Student Services events such as Early Acceptance Day, Orientations, Commencement, and Honors Program.
• Assist advising team in meeting with students and supporting admissions with new enrollment registrations.
• Responsible and Oversight of Summer Fest.
• Assist the Registrar with input of master schedules for Day/Evening/Online sessions.
• Evaluate records for degree conferral.
• Prepare estimated class size documents.
• Consult with Registrar/Advisors to verify accuracy of schedules and expected graduation dates.
• Evaluate and post internal transfer credits.
• Complete deferments for student loans for students who are in the Day, Evening, and Online College.
• Prepare Bookstore schedule.
• Assist with transfer credit evaluations.
• Assist Registrar with scheduling Day, Evening, and Online students.
• Assure accuracy and integrity of outgoing transcripts.
• Maintain Degree Progress Audits for Day, Evening, and OL divisions.
• Prepare graduation packets for commencement. (Print transcripts & proof degrees)
• Verify Education Verification for all students for financial, state, and federal records. (Childcare/ provider forms, unemployment).
• Maintain Excel classroom/instructor grids.
• Maintain designated classrooms reserved meeting times in Outlook.
• Maintain the highest standards of quality and compliance in all aspects of operations.
• Perform other duties as assigned.

Compensation & Schedule:

Hourly Range for this full-time position: $24.04 – $24.04 per hour

Equivalent Annual Salary: $50,000
This is a full-time position requiring standard weekday hours, with occasional flexibility to support institutional priorities and campus initiatives.

This position is ideal for a higher education professional who thrives at the intersection of operations, compliance, technology, and student-centered service delivery.

Benefits Offered for Full-time employees include a 401(k)-retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send a cover letter, resume, and desired hourly rate to mgangi@cw.edu.  Only complete applications will be considered and only those candidates selected for an interview will be contacted.  No phone calls please.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a part-time Student Financial Services Administrative Assistant.

Qualifications:

• Minimum two year degree.
• Title IV and NYS financial aid experience preferred
• Excellent customer service skills/work courteously and professionally with students and families.
• Ability to set priorities, meet deadlines and handle multiple tasks along with the energy to work in a fast-paced environment with frequent interruptions.
• Ability to work independently as well as part of a team.
• Ability to exercise flexibility, initiative, good judgment and discretion.
• Problem solving abilities and special attention to details

 Duties and Responsibilities:

• Front line student customer service position performing general administrative assistant and clerical work; schedule appointments for Student Financial Services (SFS) staff; monitor, order, distribute and maintain SFS office supplies; receive, sort and send SFS mail, emails and texts.
• Assist Associate Director of Student Financial Assistance with various financial aid processing projects
• Assist in preparing student financial aid files
• Prepare/maintain monthly SFS Staff work schedule and distribute to staff
• Monitor work flow of the front office and assist students
• Perform a variety of work in student assistance as relates to the financial aid process, such as helping students navigate financial aid paperwork; be able to identify missing documents for students when a student inquires on their financial aid status.  In addition assist with the Student Services office in Academic matters that pertain to students and their financial aid
• Organize and maintain the student filing system for both active and inactive students
• Scan documents into the student information system
• Other duties as assigned

Hourly Range for part-time position:  $16.83 – $18.27 per hour

NYS Sick Time Accrual is offered to part-time employees.

Please send cover letter, resume, and desired hourly rate to dpepitone@cw.edu. Only those candidates selected for an interview will be contacted.  No phone calls please.