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This article examines the fundamental conflict resolution competencies required for successful practice in the human services field, detailing evidence-based techniques that facilitate constructive client-professional interactions in challenging situations. The article explores the professional standards, ethical frameworks, and communication strategies that form the foundation of effective conflict management for community support workers and related practitioners. Upon

Congratulations to Jared McBride and Zeresh Mattadeen who have been selected as Students of the Semester for the Day College. Jared and Zeresh have been selected for this distinguished accolade by the Day College Faculty because of their 3.8+ GPA, demonstrated academic excellence, and overall dedication to their studies. Read more about Jared and Zeresh

White Plains, NY The College of Westchester (CW) proudly announces the launch of its newest academic division—the School of Human and Social Services, led by Dr. Ann Rodier as Chair—and its latest career-focused program: a Bachelor of Science in Public Health, starting Online, Evening/Hybrid and Day classes in the Fall 2025. This timely new offering

White Plains, NY — The College of Westchester (CW) has announced its 2025 Faculty of the Year and Employee of the Year award recipients at the Annual Employee Appreciation Event. Professor Nancy Samwell was named Faculty of the Year. Recognized for her exceptional commitment to students and colleagues, she is described as a respected, compassionate

White Plains, NY – The College of Westchester proudly welcomed Westchester County Executive as the keynote speaker at the Class of 2025 Commencement Ceremony. His inspiring and heartfelt message resonateddeeply with this year’s graduates—many of whom are non-traditional students balancing work, family, and academic life. In his address, the County Executive acknowledged the dedication and

Westchester County Executive to Inspire Graduates with Message of Leadership, Service, and Community White Plains, NY — The College of Westchester is proud to announce that Westchester County Executive Kenneth W. Jenkins will deliver the keynote address at its 109th Commencement Ceremony to the Class of 2025. A trailblazer in public service, Jenkins made history

Congratulations to Miosotis and Khrystyn who have been selected as Students of the Semester for the Evening/Online College. Miosotis and Khrystyna have been selected for this distinguished accolade by the Evening/Online College Faculty because of their 3.8+ GPA, demonstrated academic excellence, and overall dedication to their studies. Read more about Miosotis and Khrystyna here: Miosotis was born

We are delighted to announce the appointment of Julia Tsakalis to the Board of Trustees at The College of Westchester, effective December 2024. Julia brings a wealth of experience, and a dynamic skill set to our board. As the owner of Dynamic Heart Counseling since 2015 and a practicing psychotherapist since 2012, she has demonstrated