Career Opportunities

The College of Westchester, an Associate degree and Baccalaureate degree-granting college, is seeking a part-time Administrative Assistant to work in our Admissions Department during the evenings from 5:00 – 8:00 p.m. Monday through Thursday, and Saturdays from 8:30 a.m. to 2:00 p.m. This position provides administrative support to the department as directed by the Admissions Operations Manager.

Duties and Responsibilities

• Front Desk/receptionist duties
• Answer and transfer calls
• Welcome and announce visitors to the college
• Update student information in student database
• Provide general administrative support to supervisor and department members
• Organize, upload and scan data
• Special projects, when assigned
• Assist with student events, such as:  Open Houses, Scholars Award Reception, student social events, etc.
• Other duties as assigned

Job Requirements

• Associate’s Degree Required, Bachelor’s preferred.
• Proficiency with Microsoft Office suite, Google Docs, chat, and texting required
• A minimum of one year of administrative support experience required
• Knowledge of CRM systems preferred
• Ability to work with students and with employees at all levels of the organization
• Excellent organizational skills, time management skills and attention to detail
• Excellent verbal and written communication skills and customer service skills
• Must be able to handle confidential information
• Must be flexible with covering other time shifts when needed

Hourly Range for this part-time position:  $17.00 – $20.00 per hour

Benefits Offered for Part-time employees may include: 401(k) retirement plan (must meet annual hours for eligibility), and NYS sick leave (up to 56 hours annually)

Please send cover letter, resume, and desired hourly rate to Admissionscandidates@cw.edu.  Only complete applications will be considered and only those candidates selected for an interview will be contacted.  No phone calls please.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college in White Plains, is seeking a full-time Student Services Operations Manager.  Reporting directly to the Vice President of Student Services and Retention, the Student Services Operations Manager oversees key administrative processes, workflow systems, compliance practices, and cross-departmental coordination that support student success from enrollment through graduation.

In addition to leading operational efficiency and technology-driven workflows (JotForm, Microsoft Office Suite), this role plays a central part in coordinating and finalizing compliance-related publications and institutional documents, including the College Catalog, Student Handbook, and standardized student communications that ensure regulatory alignment and institutional consistency.

QUALIFICATIONS:

• Minimum of a Bachelor’s degree; preferably a Master’s degree.
• Experience in higher education environment.
• Expertise with Microsoft Office Applications suite.
• Excellent follow-through, verbal and written communication skills.
• Strong attention to detail.
• Strong organizational skills.
• Ability to work independently and collaboratively.

DUTIES AND RESPONSIBILITIES:

• Ensure that all processes are efficient and student centric.
• Ensure all student services operations comply with institutional policies relevant to federal, state, and accreditation regulations.
• Assist VP with all administrative and secretarial tasks associated with the compilation of all student affairs related materials such as preparation of renewal of success coach’s contracts, reports, standardized official electronic outreach to students, catalog and student handbook.
• Assist with concierge’s functions.
• Assist with Student Life functions.
• Participate in All Student Services events such as Early Acceptance Day, Orientations, Commencement, and Honors Program.
• Assist advising team in meeting with students and supporting admissions with new enrollment registrations.
• Responsible and Oversight of Summer Fest.
• Assist the Registrar with input of master schedules for Day/Evening/Online sessions.
• Evaluate records for degree conferral.
• Prepare estimated class size documents.
• Consult with Registrar/Advisors to verify accuracy of schedules and expected graduation dates.
• Evaluate and post internal transfer credits.
• Complete deferments for student loans for students who are in the Day, Evening, and Online College.
• Prepare Bookstore schedule.
• Assist with transfer credit evaluations.
• Assist Registrar with scheduling Day, Evening, and Online students.
• Assure accuracy and integrity of outgoing transcripts.
• Maintain Degree Progress Audits for Day, Evening, and OL divisions.
• Prepare graduation packets for commencement. (Print transcripts & proof degrees)
• Verify Education Verification for all students for financial, state, and federal records. (Childcare/ provider forms, unemployment).
• Maintain Excel classroom/instructor grids.
• Maintain designated classrooms reserved meeting times in Outlook.
• Maintain the highest standards of quality and compliance in all aspects of operations.
• Perform other duties as assigned.

Compensation & Schedule:

Hourly Range for this full-time position: $24.04 – $24.04 per hour

Equivalent Annual Salary: $50,000
This is a full-time position requiring standard weekday hours, with occasional flexibility to support institutional priorities and campus initiatives.

This position is ideal for a higher education professional who thrives at the intersection of operations, compliance, technology, and student-centered service delivery.

Benefits Offered for Full-time employees include a 401(k)-retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send a cover letter, resume, and desired hourly rate to mgangi@cw.edu.  Only complete applications will be considered and only those candidates selected for an interview will be contacted.  No phone calls please.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college in White Plains, is seeking a full-time Manager of Learning Support Services to work in our Student Services department.  Reporting directly to the Vice President of Student Services and Retention, the Manager of Learning Support Services oversees Learning Center operations, college-wide testing initiatives, and structured academic support services that advance student persistence and academic success.

In addition to supervising tutoring services and coordinating placement and certification testing, this role leads the implementation of English as a Second Language (ESL) support services designed to strengthen academic language proficiency and support multilingual learners across the institution. The position plays an important role in aligning academic support delivery with retention priorities, student engagement efforts, and institutional student success outcomes.

QUALIFICATIONS:

• Bachelor’s degree required.
• ESL/TESOL certification required.
• Experience developing and delivering ESL curriculum and language acquisition programming.
• Experience administering or interpreting placement assessments (e.g., ACCUPLACER ESL preferred).
• Strong data literacy skills with ability to track student engagement and academic progress.
• Ability to collaborate across Student Services and Academic Affairs to support student persistence.

DUTIES AND RESPONSIBILITIES:

Learning Center & Academic Support Operations

• Provide office coverage and excellent customer service.
• Supervise delivery of tutoring and other academic support services offered through The Learning Center.
• Develop, implement, and assess tutoring models aligned with institutional retention and academic success goals
• Provide individual assistance to improve student understanding of coursework.
• Provide assistance with workshops and other group presentations offered through The Learning Center.
• Maintain online reporting of tutoring sessions (in-person and online).
• Provide text notifications through the academic database to support student engagement.
• Maintain an appropriate learning and study environment.

ESL Program Development & Multilingual Learner Support

• Develop and implement structured ESL support services for multilingual learners.
• Design and facilitate ESL workshops, tutoring frameworks, and language development resources.
• Assess incoming multilingual learners and collaborate with Admissions and Advising regarding placement recommendations.
• Track ESL student engagement, persistence, and academic progression; provide reporting to Student Services leadership.
• Partner with faculty to support classroom strategies for English language learners.
• Evaluate and continuously improve ESL services based on student outcomes.

Testing & Accommodations

• Administer internal and external exams and certifications.
• Coordinate ACCUPLACER and/or ESL placement testing as applicable.
• Provide documented learning accommodations in coordination with Accessibility Services in accordance with institutional policy.

Compensation & Schedule:

Hourly Range for this full-time position: $26.44 – $28.85 per hour (equivalent annual salary range is $55,000 – $60,000), based on qualifications and experience.

This is a full-time, nonexempt position requiring a flexible weekday schedule, participation in a rotating Saturday schedule, and occasional availability to support extended hours, testing needs, and institutional events.

This position is ideal for a higher education professional with ESL/TESOL certification who thrives at the intersection of academic support services, student engagement, language development, and operational coordination within a student-centered environment.

Benefits Offered for Full-time employees include a 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send a cover letter, resume, and desired hourly rate to mgangi@cw.edu.  Only complete applications will be considered and only those candidates selected for an interview will be contacted.  No phone calls please.

The College Admissions Recruiter assists qualified prospective students through the admissions process in an efficient, professional and supportive manner using best practices in recruiting and compliance. All recruiters set campus visitation appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding programs and services in order to assist potential students in identifying the CW program that will best meet their needs. Ultimately, the College Admissions Recruiter will assist the College in reaching its qualitative and quantitative enrollment objectives. The hours include evenings and Saturdays. Bilingual Spanish a plus.

Responsibilities include:

• Make outbound calls to prospective students who have expressed an interest in the College in order to schedule campus visitation appointments.
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals.
• Provide excellent customer service through professional, consistent and effective outreach and engagement.
• Represent the College both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
• Attend all admissions department meetings and training sessions.
• Accurately account for all prospective student inquiries and applicants and required admissions activity associated with these prospects.
• Complete daily activity reports.
• Ensure that all enrollment paperwork is completed accurately and in a timely manner.
• Keep all required reports current and accurate, including information stored in a student information data-based system.
• Adhere to a strict code of ethics and comply with all The College of Westchester policies and procedures, State and Federal laws and accrediting body regulations.
• Network and build strong relationships to generate personally developed referrals.
• Work collaboratively with other departments to ensure student success and satisfaction.
• Assist in the planning and implementation of on-campus events and programs for groups and individuals.
• Other duties as assigned.

Requirements:

• Minimum of a Bachelor’s degree required.
• Passionate about helping others achieve their educational and career goals.
• 3-5 years of successful experience in recruitment, sales, customer service, marketing, public relations or other related field preferred.
• Excellent customer service skills; to include the ability to effectively follow up and follow through.
• Experience with CampusVue, Velocify or similar SIS/CRM systems a plus.
• Ability to work well with and mentor others.
• Effective oral and written communication skills.
• Effective computer skills as well as familiarity with the professional use of social media.
• Demonstrated ability to work effectively both independently as well as part of a team.
• Must be able to work evening and Saturdays.
• Bilingual – English/Spanish a plus.

Annual Salary Range:  $64,350 – $73,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a part-time Student Financial Services Administrative Assistant.

QUALIFICATIONS:

• Minimum two year degree.
• Title IV and NYS financial aid experience preferred
• Excellent customer service skills/work courteously and professionally with students and families.
• Ability to set priorities, meet deadlines and handle multiple tasks along with the energy to work in a fast-paced environment with frequent interruptions.
• Ability to work independently as well as part of a team.
• Ability to exercise flexibility, initiative, good judgment and discretion.
• Problem solving abilities and special attention to details

 DUTIES AND RESPONSIBILITIES:

• Front line student customer service position performing general administrative assistant and clerical work; schedule appointments for Student Financial Services (SFS) staff; monitor, order, distribute and maintain SFS office supplies; receive, sort and send SFS mail, emails and texts.
• Assist Associate Director of Student Financial Assistance with various financial aid processing projects
• Assist in preparing student financial aid files
• Prepare/maintain monthly SFS Staff work schedule and distribute to staff
• Monitor work flow of the front office and assist students
• Perform a variety of work in student assistance as relates to the financial aid process, such as helping students navigate financial aid paperwork; be able to identify missing documents for students when a student inquires on their financial aid status.  In addition assist with the Student Services office in Academic matters that pertain to students and their financial aid
• Organize and maintain the student filing system for both active and inactive students
• Scan documents into the student information system
• Other duties as assigned

Hourly Range for part-time position:  $16.83 – $18.27 per hour

NYS Sick Time Accrual is offered to part-time employees.

Please send cover letter, resume, and desired hourly rate to dpepitone@cw.edu. Only those candidates selected for an interview will be contacted.  No phone calls please.