Career Opportunities: Join The CW Community

Office of Human Resources

Welcome to CW's Office of Human Resources. Since 1915, The College's success has been based on creating both exceptional student and employee experiences. The College of Westchester is a great place to work and learn, one strengthened by its Mission and Vision. These qualities are evident in the spirit and compassion of the CW community, as we encourage students' personal and professional growth.

Current Position Openings

The College of Westchester is seeking a part-time High School & Community Relations Presenter. The Presenter is responsible for scheduling and delivering informative, dynamic presentations to high school students about various topics. The Presenter is also responsible for other field activities related to recruitment and admission of qualified students at high schools, college fairs and in corporate and community settings.

QUALIFICATIONS:

  • Minimum of a Bachelor’s Degree is required.
  • Two to three years of related experience in training, professional speaking, sales, customer service or higher education admissions or equivalent combination of education and experience.
  • Excellent public speaking, presentation and customer service skills.
  • Ability to develop and maintain relationships with administrators and faculty at local high schools.
  • Ability to effectively establish rapport, understand student needs, present information and respond to questions from students, parents and high school staff that assist the students with their higher education objectives.
  • Good computer skills with an ability to set up and use technical equipment for presentations and general knowledge of Microsoft Office Suite and social media are essential.
  • Must be able to attend college fairs or other events in the evenings and on weekends as is demanded by the calendar for the year.
  • Must have a valid driver’s license and access to a vehicle.
  • Bilingual – English/Spanish is beneficial.

DUTIES AND RESPONSIBILITIES:

  • Primarily, visit high schools and other organizations, as directed, to make presentations that are scheduled for the purpose of visiting with potential students, whether in classrooms, auditorium, cafeteria, library, high school guidance office; or in the case of other corporations or community organizations, to locations as directed.
  • Establish and maintain relationships with public and private high schools in the College’s recruitment area. This area encompasses but is not limited to Westchester, Putnam, Orange, Rockland, Bronx and Fairfield counties.
  • Visit high schools for the purpose of booking and conducting presentations and meeting with high school guidance counselors, teachers and other key staff.
  • Represent the College at external functions and public relations events geared toward the recruitment of high school graduates, such as Career Nights and College Fairs, throughout the counties mentioned above.
  • Adhere to a strict code of ethics and comply with all The College of Westchester policies and procedures, State and Federal laws and accrediting body regulations.
  • Meet and exceed agreed upon goals for high school visits and presentations.
  • Assist with planning, facilitating, and hosting events / gatherings for high school educators and others. 
  • Establish and maintain accurate high school portfolios, documenting changes in school personnel, population and chronicling all events activities and presentations, and reporting it back to team coordinator.
  • Support and participate in admissions events such as open houses and scholarship days.
  • Each summer, support the internal admissions department needs including telephone and meeting with students and families as directed by supervisor.
  • Submit all completed reports in a timely manner including visit reports in the week prior to visits and presentation reports by the end of the day that the visit is completed. 
  • Maintain the highest standards of quality and compliance in all aspects of operations.
  • Attend CW events as requested by supervisor. All faculty and staff are required to attend Commencement. In addition, your presence may be required at other events such as student picnics, presentations, award ceremonies, etc.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

Description
The College of Westchester is seeking a part time Call Center Associate to join our Admissions team.  Supporting the Office of Admissions, Associates contact, engage and motivate prospective students to visit the College to meet with an admissions counselor and discuss their college and career plans.

The successful candidate will demonstrate strong people skills and a caring motivational style needed to effectively schedule quality admissions appointments.

Requirements

  • Must have dynamic, professional and articulate telephone communication skills.
  • Must have a personality and work style that is both high energy and caring.
  • Must be well organized, possess good follow up skills and be professionally persistent.
  • Must possess a college degree or degree in process required.
  • Must possess the ability to follow guidelines and compliance standards.
  • Bilingual English/Spanish a plus.

Shifts are available during weekdays 10am to 2pm, evenings 4pm to 8pm.  Due to COVID19, the role is temporarily remote with some hours on-site.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  Only those candidates selected for an interview will be contacted. No phone calls please.

The College of Westchester is seeking a full-time Assistant Director for New Student Financial Services.  A primary focus will be to ensure all students meet financial commitments to The College.  Working collaboratively with the Admissions and Student Financial Services Teams, reporting, and recording on metrics is also a critical part of this role.  The Assistant Director will oversee staff who assist prospective, new and returning students in all financial matters and determine if they qualify for aid, as well as supervise day-to-day activities.  The Assistant Director will also counsel students.

QUALIFICATIONS:

  • Bachelor’s Degree
  • Must have excellent counseling, communication, interpersonal and organizational skills.
  • A problem solver with the ability to think both creatively and analytically.
  • 3 years managerial experience in financial aid or comparable field.
  • Knowledge of Title IV & New York State regulations, understanding of Need Analysis.
  • Passion for working in a service-oriented environment as part of a cohesive team.
  •  Current knowledge of technology tools that enhance and aid customer service, must know Microsoft Office Suite, knowledge of Campus Nexus a plus.

DUTIES AND RESPONSIBILITIES: Oversee New Student Financial Assistance (NSFA) team and the department’s daily financial aid activity with prospective and designated continuing students.

  • Collaborate with various college departments including Admissions, Academics, Registrar, and Information Technology, on effective and efficient workflow processes and deadlines where tasks and projects are cross-functional.
  • Support the development of the whole student by providing excellent customer service and resolution of issues through in-person meetings, telephone, email, and preparation of written correspondence for new student financial aid.
  • Utilize technical tools to develop, analyze and maintain, in coordination with IT, Campus Nexus configurations pertaining to new student financial aid; utilizing Microsoft WORD and EXCEL; effective use of VELOCIFY, MONGOOSE, and GOOGLE DOCS  for communication and tracking.
  • Coach and train team for excellence in all facets of financial aid completion and compliance.
  • Meet with prospective and new students, in Prep, Regular, and Follow UP NSFA meetings, to counsel them on financial assistance issues, discuss options to finance their tuition, determine financial need and packages.
  • Be accountable for recording and reporting on metrics related to all NSFA activities and progress at regular intervals, such as daily, weekly, cohort specific, and within the deadlines as designated.
  • Counsel prospective and new students regarding their rights and responsibilities with respect to financial assistance and student loans.  Responsible for the continued development, implementation, and presentation of Financial Aid Literacy communications for prospective students.
  • Ensure all assigned deadlines are met to include timely submission of new student financial assistance packages, verification documents, ETA's, folder submission and departmental reports to supervisor.
  • Assist in organizing and participate with special events such as open house, pin/prep workshops, early registration and orientation for new students, as well as, various off campus financial aid related events.
  • Finalize financial assistance issues for new students during the add & drop period.
  • Attend professional development training workshops, especially in the area of student financial assistance.
  • Be knowledgeable and up-to-date of federal and state regulations regarding financial assistance.
  • Maintain the highest standards of quality and compliance in all aspects of operations for self and team.
  • Evening and Saturday hours and flexibility of schedule.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester is seeking a full-time Financial Assistance Counselor to counsel prospective and new students in financial assistance issues and determine if they qualify for student financial assistance, as well as assist supervisor with day-to-day New Student Financial Assistance activities.

QUALIFICATIONS:

  • Associate Degree Required. Bachelor Degree preferred, however will consider comparable experience.
  • Considerable customer service interaction.
  • Good math aptitude.
  • Bi-lingual (Spanish)

DUTIES AND RESPONSIBILITIES:

  • Meet with prospective and new students to counsel them on financial assistance issues, discuss options to finance their tuition, determine financial need and package.
  • Counsel prospective and new students regarding their rights and responsibilities with respect to financial assistance and student loans. Conduct Prep meetings with prospective students in admissions before meeting with a Student Financial Assistance Counselor.
  • Ensure all assigned deadlines are met to include timely submission of new student financial assistance packages, verification documents, ETA's, folder submission and departmental reports to supervisor.
  • Assist in organizing and participate with special events such as open house, pin/prep workshops, early registration and orientation for new students, as well as, various off campus financial aid related events.
  • Finalize financial assistance issues for new students during the add/drop period.
  • Assist supervisor with required reporting and day to day activities.
  • Attend professional development training workshops, especially in the area of student financial assistance.
  • Be knowledgeable and up-to-date of federal and state regulations regarding financial assistance.
  • Follow New Student Financial Assistance policies and procedures.
  • Maintain the highest standards of quality and compliance in all aspects of operations.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College Admissions Recruiter assists qualified prospective students through the admissions process in an efficient, professional and supportive manner using best practices in recruiting and compliance. All recruiters set campus visitation appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding programs and services in order to assist potential students in identifying the CW program that will best meet their needs. Ultimately, the Admissions Recruiter will assist the College in reaching its qualitative and quantitative enrollment objectives. Hours include evenings and Saturdays. Bilingual Spanish a plus.

Responsibilities include:

  • Make outbound calls to prospective students who have expressed an interest in the College in order to schedule campus visitation appointments.
  • Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student's interests, qualifications, and career goals.
  • Provide excellent customer service through professional, consistent and effective outreach and engagement.
  • Represent the College both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
  • Attend all admissions department meetings and training sessions.
  • Accurately account for all prospective student inquiries and applicants and required admissions activity associated with these prospects.
  • Complete daily activity reports.
  • Ensure that all enrollment paperwork is completed accurately and in a timely manner.
  • Keep all required reports current and accurate, including information stored in a student information data based systems -
  • Adhere to a strict code of ethics and comply with all The College of Westchester policies and procedures, State and Federal laws and accrediting body regulations.
  • Network and build strong relationships to generate personally developed referrals.
  • Work collaboratively with other departments to ensure student success and satisfaction.
  • Assist in the planning and implementation of on-campus events and programs for groups and individuals.
  • Other duties as assigned.

Requirements:

  • Minimum of a Bachelor's degree required.
  • Passionate about helping others achieve their educational and career goals.
  • 3-5 years of successful experience in recruitment, sales, customer service, marketing, public relations or other related field preferred.
  • Excellent customer service skills; to include the ability to effectively follow up and follow through.
  • Experience with CampusVue, Velocify or similar SIS/CRM systems a plus.
  • Ability to work well with and mentor others.
  • Effective oral and written communication skills.
  • Effective computer skills as well as familiarity with the professional use of social media.
  • Demonstrated ability to work effectively both independently as well as part of a team.
  • Must be able to work evening and Saturdays.
  • Bilingual - English/Spanish a plus.

Please send a cover letter and resume to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

CW Seeks candidates for adjunct faculty positions in the Department of Health Professions with primary focus on teaching clinical and administrative courses in Medical Assisting, Health Information Management, and Healthcare Services Administration programs. 

REQUIREMENTS

  • Must possess, at minimum, a Master’s Degree preferably in a health related field. 
  • Applicants should have prior teaching experience in post-secondary education. Candidates credentialed in a healthcare discipline are encouraged to apply.
  • Must be knowledgeable in the Health Sciences and have experience teaching Anatomy and Physiology, Medical Terminology, Health Information Technology, Billing, Coding, and Diagnostic Clinical Procedures including EKG, Hematology, Diagnostic and Clinical Procedures.

Please email cover letter and resume to Warren Rosenberg at wrosenberg@cw.edu.  No phone calls please.  Only those candidates selected for an interview will be contacted.

 

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking adjunct instructors for accounting, business, digital media, and general education courses for its adult (evening) division and day division. 

Adjunct faculty are responsible for course preparation, instruction, adhering to CW’s instructional materials, grading and assessment, and professional responsibilities as a member of the instructional team of a school or academic department, which includes attendance at faculty meetings.

REQUIRED EDUCATION/KNOWLEDGE/SKILLS

  • A minimum of a master’s degree in a relevant field of study from an accredited college or university
  • Professional experience related to the field of study
  • College-level teaching experience preferred
  • Experience using a learning management system, such as Moodle, a plus

Interested candidates should email their CVs to Stacy Larson, Dean of Faculty, at slarson@cw.edu