Career Opportunities

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a full-time Information Technology Programmer.  The Information Technology Programmer’s primary responsibility is to provide support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting applications and software for all internal customers. The Information Technology Programmer is also responsible for assisting in the design, development, and improvement of in-house software applications/integrations as well as providing helpdesk support.

QUALIFICATIONS:

• A bachelor’s degree, in related studies, or the equivalent in applied experience in related positions, and 3+ years of experience in business applications support. Experience in higher education is strongly preferred.
• Experience with Microsoft 365, Windows OS, student information systems, customer relationship management systems, and project management.
• Familiarity with PowerShell, API integrations, RDMS, Azure, Copilot, and Power Automate.
• Ability to clearly communicate both verbally and in writing, highly dependable and resourceful, self-motivated and detail oriented, and consistently meet goals while working independently.
• Must be willing and able to work Monday through Thursday, 09:30 am to 7:00 pm, and Saturdays 8:00 am to 2:30 pm.

DUTIES AND RESPONSIBILITIES:

• Provide support for business application systems including, but not limited to Anthology Student and Verity IQ, as well as level I support for Microsoft 365, Google Workspace, and Zoom as required.
• Document efforts to resolve issues in the knowledge base system with a focus on process improvement and automation.
• Assist in managing departmental equipment inventory, purchases, and repairs, ensuring appropriate levels of available equipment are maintained.
• Support the management of telecommunication systems, as well as the administration of user access and accounts.
• Assist in training services for faculty and staff pertaining to productive use of software products and systems as required.
• Provide required cross-training of critical services identified in the CW Systems – Applications and Roles grid.
• Attend higher education technology seminars to support the latest trends in technology for CW students, faculty, and staff.
• Work towards demonstrating responsibilities in line with the next level up.
• Demonstrate an “in service mentality” to all staff, faculty, and co-workers.
• Uphold and model the CW Way philosophy in all interactions.
• Maintain the highest standards of quality and compliance in all aspects of operations.
• Collaborative team member with a commitment to open cross departmental cooperation and communication; a commitment to the College’s mission and vision, a sense of service to the College’s diverse student population and all internal and external constituencies.

Annual Salary Range: $45,000 to $60,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send cover letter, resume and salary requirements to ITcandidates@cw.edu. No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a part-time Student Financial Assistance Counselor to work in our New Student Financial Assistance department.  The Student Financial Assistance Counselor provides advisement, support and assistance to prospective students and parents to help them determine how to make college affordable. The Student Financial Assistance Counselor will meet with students to assist them in the completion of Federal, New York State financial aid applications and determine eligibility for grants, scholarships, Federal Loans and other award programs. The Student Financial Assistance Counselor will deliver excellent service and support to students, maintain compliance with all regulations and assist the Assistant Director in the day-to-day departmental activities.

The work schedule for this part-time position will include 3 evenings (5:00 – 8:00 pm) between Mon-Thursday and Saturday’s schedule is 9:00 a.m. – 3:00 p.m.

QUALIFICATIONS:

• Bachelor’s degree preferred, however will accept comparable experience.
• College financial aid experience is preferred but not required.
• Excellent customer service skills and student-first mindset.
• Good math aptitude and technology skills.
• Bilingual – Spanish required.

DUTIES AND RESPONSIBILITIES:

• Meet with prospective and new students to counsel them on financial assistance process, discuss options to finance their education, assist in completing applications, determine financial need and present financial aid award estimates.
• Counsel prospective and new students regarding their rights and responsibilities with respect to financial assistance and student loans.
• Ensure all required documents and assigned deadlines are met including but not limited to timely submission of new student financial assistance packages, verification documents, ETAs, folder submission and departmental reports to supervisor.
• Maintain a high level of communication with Financial Assistance and Admissions department team members on the status of applicants/students and other relevant information.
• Assist in organizing and participating in special events such as open houses, financial aid workshops (both on- and off-campus), early registration and orientation for new students, as well as finalizing any outstanding financial assistance matters for new students during the add/drop period.
• Assist Assistant Director and others with required reporting.
• Assist Assistant Director in day-to-day activities and coordination of student appointments.
• Be knowledgeable and up to date on all federal, state and accreditation regulations regarding financial assistance.
• Follow New Student Financial Assistance policies and procedures.

Hourly Range for this part-time position: $25.00 – $30.00 per hour

Benefits Offered for Part-time employees may include: 401(k) retirement plan (must meet annual hours for eligibility), and NYS sick leave (up to 56 hours annually)

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu. No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a full-time Student Financial Assistance Counselor to work in our New Student Financial Assistance department.  The Student Financial Assistance Counselor provides advisement, support and assistance to prospective students and parents to help them determine how to make college affordable. The Student Financial Assistance Counselor will meet with students to assist them in the completion of Federal, New York State financial aid applications and determine eligibility for grants, scholarships, Federal Loans and other award programs. The Student Financial Assistance Counselor will deliver excellent service and support to students, maintain compliance with all regulations and assist the Assistant Director in the day-to-day departmental activities.

The work schedule for this position will include Mon-Thursday (Two days at 9-5 /One day 9-7 and One day 9-8. And Saturday’s schedule is 9-3.

QUALIFICATIONS:

• Bachelor’s degree preferred, however will accept comparable experience.
• College financial aid experience is preferred but not required.
• Excellent customer service skills and student-first mindset.
• Good math aptitude and technology skills.
• Bilingual – Spanish required.

DUTIES AND RESPONSIBILITIES:

• Meet with prospective and new students to counsel them on financial assistance process, discuss options to finance their education, assist in completing applications, determine financial need and present financial aid award estimates.
• Counsel prospective and new students regarding their rights and responsibilities with respect to financial assistance and student loans.
• Ensure all required documents and assigned deadlines are met including but not limited to timely submission of new student financial assistance packages, verification documents, ETAs, folder submission and departmental reports to supervisor.
• Maintain a high level of communication with Financial Assistance and Admissions department team members on the status of applicants/students and other relevant information.
• Assist in organizing and participating in special events such as open houses, financial aid workshops (both on- and off-campus), early registration and orientation for new students, as well as finalizing any outstanding financial assistance matters for new students during the add/drop period.
• Assist Assistant Director and others with required reporting.
• Assist Assistant Director in day-to-day activities and coordination of student appointments.
• Serve as a member of campus committees when appointed by the Assistant Director.
• Attend professional development training workshops, especially in the area of student financial assistance.
• Be knowledgeable and up to date on all federal, state and accreditation regulations regarding financial assistance.
• Follow New Student Financial Assistance policies and procedures.

Annual Salary Range: $58,000 – $65,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu. No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, located in White Plains, NY, is seeking a qualified candidate for the position of Librarian. The successful candidate will oversee all functions of the library, including circulation desk operations, assisting users with coursework research on the internet and e-databases, providing bibliographic instruction to students, and responding to questions related to relevant resources for college-level research. Additionally, the Librarian will be an integral part of the testing center, supporting its operations and assisting students as needed.

Responsibilities:
Oversee the library’s circulation desk operations and manage the library’s collection, including books, academic periodicals, trade magazines, newspapers, and DVDs.

• Assist users with coursework research on the internet and e-databases and provide bibliographic instruction to students.
• Respond to questions related to relevant resources for college-level research.
• Ensure students have the resources they need to enhance and support their coursework and research.
• Provide instruction (online and on-ground) and measure students for Information Literacy competence.
• Supervise and direct student workers and provide support to The Learning Center and Testing Services.
• Visit Transformative Learning to educate all new students on the functions of the library and show them how to navigate the different databases, citation methods, and other library resources.

Requirements:

• MLS, MSLS, MSLIS, or MSIS degree accredited by the American Library Association.
• Customer service experience in an academic department, college or public library, or information center.
• Strong interpersonal, communication, and organizational skills.
• Proven record of reliability and punctuality.
• Strong database and internet skills.
• Availability for some evening and Saturday hours.

Annual Salary Range: $55,000 – $58,500

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Interested candidates should send a cover letter and resume to mgangi@cw.edu. Only those candidates selected for an interview will be contacted. No phone calls, please.

The College Admissions Recruiter assists qualified prospective students through the admissions process in an efficient, professional and supportive manner using best practices in recruiting and compliance. All recruiters set campus visitation appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding programs and services in order to assist potential students in identifying the CW program that will best meet their needs. Ultimately, the College Admissions Recruiter will assist the College in reaching its qualitative and quantitative enrollment objectives. The hours include evenings and Saturdays. Bilingual Spanish a plus.

Responsibilities include:

• Make outbound calls to prospective students who have expressed an interest in the College in order to schedule campus visitation appointments.
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student’s interests, qualifications, and career goals.
• Provide excellent customer service through professional, consistent and effective outreach and engagement.
• Represent the College both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
• Attend all admissions department meetings and training sessions.
• Accurately account for all prospective student inquiries and applicants and required admissions activity associated with these prospects.
• Complete daily activity reports.
• Ensure that all enrollment paperwork is completed accurately and in a timely manner.
• Keep all required reports current and accurate, including information stored in a student information data-based system.
• Adhere to a strict code of ethics and comply with all The College of Westchester policies and procedures, State and Federal laws and accrediting body regulations.
• Network and build strong relationships to generate personally developed referrals.
• Work collaboratively with other departments to ensure student success and satisfaction.
• Assist in the planning and implementation of on-campus events and programs for groups and individuals.
• Other duties as assigned.

Requirements:

• Minimum of a Bachelor’s degree required.
• Passionate about helping others achieve their educational and career goals.
• 3-5 years of successful experience in recruitment, sales, customer service, marketing, public relations or other related field preferred.
• Excellent customer service skills; to include the ability to effectively follow up and follow through.
• Experience with CampusVue, Velocify or similar SIS/CRM systems a plus.
• Ability to work well with and mentor others.
• Effective oral and written communication skills.
• Effective computer skills as well as familiarity with the professional use of social media.
• Demonstrated ability to work effectively both independently as well as part of a team.
• Must be able to work evening and Saturdays.
• Bilingual – English/Spanish a plus.

Annual Salary Range:  $64,350 – $73,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a full-time Campus Recruiter/Presenter, to work in our Admissions department. The Campus Recruiter/Presenter is responsible for developing and maintaining relationships with external schools and organizations for the purpose of generating interest from prospective students. The Campus Recruiter/Presenter will help The College achieve its strategic enrollment goals by conducting informational presentations, workshops and one-on-one meetings with individuals, teachers and administrators.

QUALIFICATIONS:

• Bachelor’s Degree required. Master’s degree preferred.
• At least five years of experience in consultative sales, recruitment, account management or higher education experience in either admissions, career services or equivalent combination of experience.
• Excellent public speaking, presentation, interviewing and customer service skills with an ability to develop relationships with key administrators and staff within schools, corporations and community organizations.
• Ability to effectively establish rapport, understand the organization’s needs, present information and respond to questions from key administrators and staff that assist the organization with their professional development programs.
• Excellent time management, communication, organization skills and ability to develop and monitor processes that lead to successful goal attainment. Ability to work independently and have self-directed and self-motivated personality type.
• Must be able to attend events or functions as required during the calendar year. Some of these activities occur in the evenings and on Saturdays.
• Must have a valid driver’s license and access to a vehicle.
• Bilingual – English/Spanish is preferred.

DUTIES AND RESPONSIBILITIES:

• Establish, build and maintain relationships with high schools, community colleges, employers and community organizations in the College’s recruitment area. This area encompasses but is not limited to Westchester, Putnam, Rockland, Bronx and Fairfield counties.
• Contact and visit high schools and community colleges for the purpose of scheduling and conducting presentations with students to generate prospect inquiry information. Meet with school counselors, teachers and others to expand recruitment opportunities.
• Research and identify area employers and community-based organizations to pursue partnership agreements leading to recruitment of employees or members to increased enrollment. Pursue opportunities to speak directly with employees seeking higher education.
• Represent the College at external functions and events to expand CW brand awareness and directly recruit students at application days, career & college fairs, community fairs, etc.
• Maintain activity itinerary and calendar, contact information database and submit activity reports with inquiry generation counts and other relevant information.
• Support and participate in admissions events such as open houses and scholarship days.
• Submit all completed reports in a timely manner including visit reports in the week prior to visits and presentation reports by the end of the day that the visit is completed.
• Perform other duties as assigned.

Annual Salary Range: $64,350 – $73,000

Benefits Offered for Full-time employees include: 401(k) retirement plan, 401(k) matching, Medical, Dental & Vision insurance, Life Insurance, Flexible Spending Account, Employee assistance program, Employee Tuition Waiver, Paid time off (Holiday/Vacation/Sick), and Referral Program.
Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu. No phone calls please. Only those candidates selected for an interview will be contacted.

The College of Westchester, an Associate degree- and Baccalaureate degree-granting college, is seeking a part-time Student Financial Services Administrative Assistant.

QUALIFICATIONS:

• Minimum two year degree.
• Title IV and NYS financial aid experience preferred
• Excellent customer service skills/work courteously and professionally with students and families.
• Ability to set priorities, meet deadlines and handle multiple tasks along with the energy to work in a fast-paced environment with frequent interruptions.
• Ability to work independently as well as part of a team.
• Ability to exercise flexibility, initiative, good judgment and discretion.
• Problem solving abilities and special attention to details

 DUTIES AND RESPONSIBILITIES:

• Front line student customer service position performing general administrative assistant and clerical work; schedule appointments for Student Financial Services (SFS) staff; monitor, order, distribute and maintain SFS office supplies; receive, sort and send SFS mail, emails and texts.
• Assist Associate Director of Student Financial Assistance with various financial aid processing projects
• Assist in preparing student financial aid files
• Prepare/maintain monthly SFS Staff work schedule and distribute to staff
• Monitor work flow of the front office and assist students
• Perform a variety of work in student assistance as relates to the financial aid process, such as helping students navigate financial aid paperwork; be able to identify missing documents for students when a student inquires on their financial aid status.  In addition assist with the Student Services office in Academic matters that pertain to students and their financial aid
• Organize and maintain the student filing system for both active and inactive students
• Scan documents into the student information system
• Other duties as assigned

Hourly Range for part-time position:  $16.83 – $18.27 per hour

NYS Sick Time Accrual is offered to part-time employees.

Please send cover letter, resume, and desired hourly rate to dpepitone@cw.edu. Only those candidates selected for an interview will be contacted.  No phone calls please.