Career Opportunities: Join The CW Community

The College of Westchester is seeking a full-time Financial Assistance Counselor to counsel prospective and new students in financial assistance issues and determine if they qualify for student financial assistance, as well as assist supervisor with day-to-day New Student Financial Assistance activities.

QUALIFICATIONS:

• Associate Degree Required. Bachelor Degree preferred, however will consider comparable experience.
• Considerable customer service interaction.
• Good math aptitude.
• Bi-lingual (Spanish)

DUTIES AND RESPONSIBILITIES:

• Meet with prospective and new students to counsel them on financial assistance issues, discuss options to finance their tuition, determine financial need and package.
• Counsel prospective and new students regarding their rights and responsibilities with respect to financial assistance and student loans. Conduct Prep meetings with prospective students in admissions before meeting with a Student Financial Assistance Counselor.
• Ensure all assigned deadlines are met to include timely submission of new student financial assistance packages, verification documents, ETA's, folder submission and departmental reports to supervisor.
• Assist in organizing and participate with special events such as open house, pin/prep workshops, early registration and orientation for new students, as well as, various off campus financial aid related events.
• Finalize financial assistance issues for new students during the add/drop period.
• Assist supervisor with required reporting and day to day activities.
• Attend professional development training workshops, especially in the area of student financial assistance.
• Be knowledgeable and up-to-date of federal and state regulations regarding financial assistance.
• Follow New Student Financial Assistance policies and procedures.
• Maintain the highest standards of quality and compliance in all aspects of operations.

Please send cover letter, resume and salary requirements to Admissionscandidates@cw.edu. Only those candidates selected for an interview will be contacted. No phone calls please.

The College of Westchester is seeking a part-time Office Assistant to work in our Learning Center. The Office Assistant is responsible for providing office coverage, testing and tutoring for new and continuing students. The ideal candidate will demonstrate strong skills in customer service, and Microsoft Office applications. Must be a team player willing to assist with student and retention initiatives. This position is primarily daytime hours Monday through Thursday.

Responsibilities:

• Provide office coverage for The Learning Center (TLC), working afternoons & evenings, and occasional Saturdays.
• Provide tutoring in Microsoft Office applications, writing, mathematics, and/or health office related subjects.
• Proctor (in-person and through video conferencing) exams for incoming and current CW students.
• Maintain a professional atmosphere in TLC, both in the office and in online interactions.
• Schedule appointments for students in need of The Learning Center services.
• Other duties as assigned.

Qualifications:

• Associate degree required.
• Expertise in Microsoft Office applications.
• Excellent customer services skills.
• Ability to work individually or as a team to ensure efficient office operations.
• Skill with service delivery in both in-person and virtual environments.
• Organized and efficient follow through regarding students’ progress with CW community members.

Please send cover letter, resume and salary requirements to mgangi@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.

The College Admissions Recruiter assists qualified prospective students through the admissions process in an efficient, professional and supportive manner using best practices in recruiting and compliance. All recruiters set campus visitation appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding programs and services in order to assist potential students in identifying the CW program that will best meet their needs. Ultimately, the Admissions Recruiter will assist the College in reaching its qualitative and quantitative enrollment objectives. Hours include evenings and Saturdays. Bilingual Spanish a plus.

Responsibilities include:

• Make outbound calls to prospective students who have expressed an interest in the College in order to schedule campus visitation appointments.
• Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student's interests, qualifications, and career goals.
• Provide excellent customer service through professional, consistent and effective outreach and engagement.
• Represent the College both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
• Attend all admissions department meetings and training sessions.
• Accurately account for all prospective student inquiries and applicants and required admissions activity associated with these prospects.
• Complete daily activity reports.
• Ensure that all enrollment paperwork is completed accurately and in a timely manner.
• Keep all required reports current and accurate, including information stored in a student information data based systems -
• Adhere to a strict code of ethics and comply with all The College of Westchester policies and procedures, State and Federal laws and accrediting body regulations.
• Network and build strong relationships to generate personally developed referrals.
• Work collaboratively with other departments to ensure student success and satisfaction.
• Assist in the planning and implementation of on-campus events and programs for groups and individuals.
• Other duties as assigned.

Requirements:

• Minimum of a Bachelor's degree required.
• Passionate about helping others achieve their educational and career goals.
• 3-5 years of successful experience in recruitment, sales, customer service, marketing, public relations or other related field preferred.
• Excellent customer service skills; to include the ability to effectively follow up and follow through.
• Experience with CampusVue, Velocify or similar SIS/CRM systems a plus.
• Ability to work well with and mentor others.
• Effective oral and written communication skills.
• Effective computer skills as well as familiarity with the professional use of social media.
• Demonstrated ability to work effectively both independently as well as part of a team.
• Must be able to work evening and Saturdays.
• Bilingual - English/Spanish a plus.

Please send a cover letter and resume to dsmith@cw.edu.  No phone calls please. Only those candidates selected for an interview will be contacted.